Services

Services

A list of services we offer is provided below

NATA Accreditation

NATA Accreditation is sought by laboratories as formal recognition that an organisation is competent to carry out specific tasks.

At MAS Management Systems, we are able to assist you with attaining your NATA accreditation goals, regardless of the industry in which you operate. This includes services in:
- management system development and maintenance
- internal auditing
- pre-assessment audits
- training in understanding accreditation requirements.

We can also help you to develop management systems which are integrated with your existing business systems. We have extensive experience working within the accreditation industry and an excellent understanding of the NATA accreditation process and the requirements for NATA accreditation.

ISO Certification

Certification is the third party recognition that a product, service, system, process or material conforms to specific requirements. There are a number of types of certification available, including management system certification and product certification. At MAS Management Consultancy Services, we offer assistance to organisations undergoing management system certification in a range of areas.

The most well known examples of management systems certification are the certification of quality management systems and environmental management systems as conforming, respectively, to ISO 9000 and ISO 14000 standards. Certification programs also exist for a range of aspects of business operation, including Food Safety/ Hazard Analysis Critical Control Points (HACCP) and Safety management systems.

Management Systems Made Easy

There are a variety of approaches to quality management, as demonstrated by the plethora of standards and codes of practice available across industries. The thrust of all of these standards and codes is that implementation of the philosophy will lead businesses to be more productive, effective and competent. However, delivery of this outcome can be difficult to achieve.

MAS Management Systems can assist organisations with reaching their certification goals for a variety of programs. With our experience in the conformity assessment industry, coupled with our staff’s formal management training and experience, we offer an exceptional service in assisting businesses to realise these goals with a minimum of fuss and expenditure. We can also help you to develop management systems which are integrated with your existing business systems.

Contract Pre-Assessment and Internal Audits

Struggling to resource your internal auditing requirements? Worried about how you'll go in your accreditation or certification assessment? We can come in and do the job for you, against any set of requirements, so that you can concentrate on getting on with the job you do best.

Contract Quality Management

Take away the hassle of resourcing the job of Quality Manager from your own staff resources and use MAS Management Systems staff to do the job for you. It can save time, money and lead to real improvements in your business

Training

Do your staff need training in NATA accreditation (ISO 17025/ ISO 15189/ ISO 17020/ GLP) or technical tasks like MU, and you want an in-house course? We can come to you for this!

Our flagship training workshops cover Measurement Uncertainty, Traceability and Internal Auditing.

Measurement Uncertainty for Calibration Sanity
Get the tools you need to assess the measurement uncertainty of your methods efficiently and use that information to design your testing processes and calibration regimes to meet NATA's requirements for metrological traceability.

The aim is for laboratory staff to intelligently evaluate the effects of various sources of measurement uncertainty so that an appropriate calibration strategy can be determined and submitted as a part of the NATA assessment process. The principles covered in this course can be extended to cover other sources of uncertainty and different analytical techniques.

Without a Trace
Do you need a clear plan to achieve traceability in your laboratory and meet NATA's requirements for metrological traceability? Refresh your knowledge of traceability and develop appropriate strategies for ensuring the traceability of test results.

The aim is for laboratory staff to intelligently evaluate the traceability of calibrations and reference materials and respond to NATA's requirements.

Internal Auditing 101 and beyond
Do you need to kick-start your internal audit program? Need to train up some new auditors? Or perhaps you'd like to get more out of your audits and make them zing? Our Internal Auditing 101 and Beyond workshop can help you to cover off the basics of auditing, learn techniques and tools for auditing, and re-invigorate your internal audit program so you get more bang for your buck.

The aim is for laboratory staff to learn or refresh their knowledge of internal audit techniques and interpersonal communication strategies. Participants will also learn handy tips for writing up audit notes and putting together an internal audit report that is useful for management. Managers can learn how to effectively schedule audits using a risk-based approach.

We also offer training in
- Quality Management systems
- Continuous improvement methods and tools
- Project management
- Method validation
- Business planning

We can tailor a training program to suit your needs. For further details please Contact Us

Method Validation, MU and Traceability

ISO/IEC 17025 and ISO 15189 require laboratories to validate their methods and estimate the uncertainty of measurement of their results. Many laboratories are confused how to approach this. Is it all worth the angst? What real improvements can be realised through addressing this issue?

The benefits of explicit understanding of a measurement system are many and include improvements to the measurement process and greater understanding by the users of the quality of the results. Laboratory staff can use this information to identify possible improvements to various facets of their work, including equipment needs, calibration requirements and competency assessments.

At MAS Management Systems, our staff have skills in Chemistry and Microbiology and a practical understanding of the concepts of metrology and how these are used. We can provide in-house training to your staff in this area and assist you to implement the requirements of ISO/IEC 17025 and ISO 15189.

Business Improvement

Businesses sometimes need to improve their processes in order to achieve their strategic goals of improved profitability, increased market share, business growth or simply to stay in business. Identification of improvements can be a difficult task, particularly when you are “living in the system”.

MAS Management Systems can assist organisations to identify business improvement opportunities and develop solutions to existing weaknesses. With our expertise in continuous improvement, our innovative, practical and cost effective approach can help to lead your organisation towards meeting its strategic goals.

Project Management

Project management is rapidly becoming a routine part of organisations. It allows organisations to achieve goals more efficiently than by using traditional methods.

A project can be defined as an organisational endeavour with the following characteristics:

- an established objective;

- a defined life span with a beginning and an end;

- it usually involves several departments and professionals;

- it normally is doing something that has never been done before;

- it has specific time, cost and performance requirements.

Why is Good Project Management important?

Good project management is important because so much of what we do today in organisations fits the definition of a project. The characteristics of today’s society demand the development of new methods of management. The forces affecting this are:

- the exponential expansion of human knowledge;

- the growing demand for a broad range of complex, sophisticated, customised goods and services;

- the evolution of the global marketplace;

- compression of the product life cycle;

- corporate downsizing;

- increased customer focus;

- the creation of a multi-project environment comprising largely of small projects has brought with it big problems.

Project management helps to focus responsibility and authority for attaining the organisation’s goals on an individual or small group.

With over 25 years in project management, our staff at MAS Management Systems can assist organisations to develop project plans and implement those plans in such as way as to ensure a project’s success.

Service Promise

The philosophy of MAS Management Systems is to work with our clients to deliver the best quality solutions to your business problems. In delivering our service, we promise to:

- Act with integrity at all times;

- Be courteous, helpful and professional in our dealings with you;

- Provide timely service to our customers;

- Listen to our clients to understand their needs and how we can best meet them;

- Maintain confidentiality with respect to all documents and information gathered as a part of our dealings with you.

To achieve this we will keep you informed of any issues that affect our ability to provide you with a timely service. We are also happy to enter into confidentiality agreements with your organisation prior to the commencement of work. We are covered by Professional Indemnity insurance, thereby providing you with additional assurance of our integrity.

If you are happy with our service, please take the time to tell us. If you are dissatisfied, please assist by advising us, so that we can improve on our processes to better meet your needs.