report writing

Happy customers, happy life!

written by Maree Stuart There’s a saying often used by many a marriage partner, “Happy wife, happy life”. The same can be said for our business relationships, both inside and outside our organisations. The question is how do you get to that point? Well, like any partnership you have to work at it. But the investment …read more »

5 tips for writing good Policies and Procedures  

written by Maree Stuart Have you heard that in New Zealand, they’re legislating for laws to ensure that bureaucrats use plain language? You’re probably thinking, that would be nice, but how does it relate to me? Have you read an ISO standard or NATA accreditation document recently???   Apart from those ISO and NATA documents, we see …read more »

Lab report writing 101

You are an expert in your lab. You know your procedures and can carry these out with your eyes closed (although from a safety perspective we hope this isn’t happening!). Once you’ve carried out your activity, you can put that information into your data collection device and that spits out your  lab report. Or perhaps …read more »