ISO/IEC 17025

Process improvements for productivity

Since accredited or certified labs have solid systems in place, you could be forgiven for thinking there’s nothing much else that needs to be done. After all, your existing business processes are tried and true and mean that you can navigate those accreditation or certification visits relatively unscathed. But (there’s always a but!) your accreditation …read more »

New Financial Year resolutions for business success

A new financial year is approaching with alarming speed. Although it may not be a thrilling time for everyone, any end of year event comes with a certain amount of navel gazing. And 1 July is the perfect time to examine just what has and hasn’t worked in your business. For business owners, unless you’re …read more »

Why do we celebrate World Accreditation Day?

Every week there’s a special day to celebrate or cause to acknowledge. These range from important causes such as Breast and Prostate Cancer Awareness to those a little more left of field like National Sea Monkey Day (it was 15 May if you’re wondering). These days are useful for raising the profile or drawing attention …read more »

THE ULTIMATE GUIDE TO TRAINING IN THE LAB Part 2

In our last article we looked at why you need a training plan and what you should consider when developing one. This week, we’re looking at the best ways to deliver that knowledge. Training isn’t a one-off event. It’s a continuous process that requires monitoring and upgrading as your business environment changes. Professional development isn’t a …read more »

Marvin’s Guide to Quality – part one

In the Hitchhiker’s Guide to the Galaxy, Marvin the Paranoid Android is a robot and has a ‘brain the size of a planet’, but he is seldom asked to use this capability. Instead, people ask him to perform simple tasks, like opening doors and picking up pieces of paper. Back in the real world, when …read more »

THE ULTIMATE GUIDE TO TRAINING IN THE LAB

The ultimate guide to training in the lab – part one You know that having competent, well-trained staff ensures the stability and reputation of your business. A dedicated and skilled workforce allows for innovation and helps your business to stay ahead of the curve and to flourish. And that’s why you’ve put together a training …read more »

Protecting your lab from today’s bandits

You might remember the famous case where David Bowie and Queen took Vanilla Ice (or Robert Van Winkle as he is legally known) to court for copyright infringement of their song ‘Under Pressure’. Van Winkle had quite clearly sampled the classic bassline to Under Pressure. He famously insisted that the two melodies were different because …read more »

From spreadsheets to solutions – implementing a new system

During March, we took part in the Future Labs Conference. As well as the excitement (and strangeness!) of being back in a face-to-face conference setting, we heard insights from speakers on how their labs are preparing for the future. One such speaker was Dr Shabnam Tarahi Tabrizi, Lab Manager at Nanosonics. She was instrumental in …read more »

An end to Measurement Uncertainty?

What if we told you that you’ll never have to do Measurement Uncertainty again? Would there be cheering? Balloons and streamers? Morris dancing in the halls? While we’d like to witness such unbridled joy (although perhaps not the Morris dancing…) unfortunately it’s not going to happen. And that’s because Measurement Uncertainty (MU) is a vital …read more »

Retiring? Re-selling? Read these tips first!

It happens to everyone eventually. That’s right, the ‘R’ word … Retirement. If you’re lucky enough to be the owner of your lab the possibility of lazing somewhere unencumbered by the worries of cash flows, BAS, HR management and the like is a great dream. But if you’re looking to sell your business, it will …read more »

The critical role traceability plays in your lab

Whether you’re a NATA accredited lab in an assessment or going through a certification audit, it’s highly likely that there will be a discussion about metrological traceability. In fact, most labs will understand that there is a need to compare results over time or between different batches or laboratories. Metrological traceability enables tracking back to …read more »

YOUR LAB’S REPORT CARD – ARE YOU ‘FUTURE PROOF’?

It’s a new school term and that means it won’t be long before students receive their next report card. If your lab were to receive a report card, how do you think you’d do? Hopefully it won’t look like this! When it comes to labs, you already know it’s important to stay on top of …read more »

Risk appetite – how hungry are you?

When we think of risk and risk management, we often first ponder how we get rid of it. Indeed, in the COVID-19 Pandemic, many Australians, and governments, have shown themselves to be a very risk-averse lot! In contrast, some have shown themselves to be really tolerant of health risks in comparison with perceived economic risk. …read more »

Do you REALLY know what’s happening in your lab?

As a lab manager or owner, you have your finger on the pulse of what’s happening in your laboratory. You have your eye on the big picture and introduce improvements to enable your staff to do their jobs and do them well. But what about those nitty-gritty, everyday issues that arise? Would your staff come …read more »

Dealing with difficult conversations

Breakups. Resignations. Bad health news. Job terminations. Performance reviews. We’ve all been there. We’ve all felt that stomach-clenching, head-pounding, clammy-palmed moment when we needed to have a difficult conversation with someone. Having to do this in a workplace, particularly if you’re in a supervisory role, can be even more stressful. That additional power dynamic adds …read more »

Getting a handle on ISO/IEC 17025

Remember back in 2017 when the latest version of ISO/IEC 17025 was released? You might remember a feeling of anxiety about the changes and how they should be implemented. This was particularly the case for NATA accredited labs whose first assessment visits after the standard was implemented were sometimes nerve wracking! Four years down the track, …read more »

ISO/IEC 17025 – where does your lab get stuck?

While no longer the ‘new’ version of the Standard, when the 2017 version of ISO/IEC 17025 was released there was quite a bit of anxiety about the changes and how they should be implemented. This was particularly the case for NATA accredited labs whose first assessment visits after the standard was implemented were sometimes nerve …read more »