ISO 9001

Marvin’s Guide to Quality – part one

In the Hitchhiker’s Guide to the Galaxy, Marvin the Paranoid Android is a robot and has a ‘brain the size of a planet’, but he is seldom asked to use this capability. Instead, people ask him to perform simple tasks, like opening doors and picking up pieces of paper. Back in the real world, when …read more »

Protecting your lab from today’s bandits

You might remember the famous case where David Bowie and Queen took Vanilla Ice (or Robert Van Winkle as he is legally known) to court for copyright infringement of their song ‘Under Pressure’. Van Winkle had quite clearly sampled the classic bassline to Under Pressure. He famously insisted that the two melodies were different because …read more »

Is Quality still the key to success?

If someone were to ask whether your business had a Quality focus, how would you answer? Would it be an enthusiastic, “Well of course! Quality is at the core of everything we do!” Or would it be more like, “Sure. We’ve got that document thingy we follow. We put it in a glass cabinet, so …read more »