Risk management

5 steps to risk management success

No doubt you’ve read through the ISO/IEC 17025 standards plenty of times and you’ve seen an increased emphasis on risk-based thinking. We’ve written articles previously about risk management and discussed how the requirements need you to look at risks in a more formalised and strategic way. Since it’s not prescribed HOW this should happen, some …read more »

Does your lab have a disaster plan?

You may have excellent systems in place. You and your staff work as safely as possible. But despite your precautions, there’s always a possibility that something may go horribly wrong. That’s why having a disaster plan in place is so important. While it may not be a specific requirement of ISO standards it will add …read more »

The Star Wars guide to good practice in a lab

There so much ‘stuff’ that goes on in a lab. People are busy, they’ve got important jobs to do. And all these questions and requirements about compliance and needing information and good practice! Honestly, what’s the point? That’s why you need information from someone who has presence. Someone with authority and The Force to back …read more »

How to keep NATA happy

We know you’re busy. For business owners or managers, there’s always plenty of juggling to be done. And with Covid restrictions thrown into the mix, you’d be forgiven for thinking that keeping an Accreditation Body happy is the last thing on your mind! However, we also know that keeping your business processes and procedures up …read more »

NEW (FINANCIAL) YEAR RESOLUTIONS

Happy New Year!! While a new financial year probably won’t see you popping champagne and singing Auld Lang Syne (unless you moonlight as an Accountant) it’s still an important time of year. For those very organised folks who regularly scan and file their receipts and make notes about expenses, end of financial year tax returns …read more »

Changing your mind about risk management

“Opportunity and risk come in pairs” Bangambiki Habyarimana, The Great Pearl of Wisdom Risk isn’t a chore to wade through a few times a year. As the quote above says, it can be something positive and goes hand-in-hand with opportunities. Many different companies share similar risks, like a poor economic outlook over the short-term (well, …read more »

The road to high performance in sustainability

We believe in seeking out information and ideas that will support your business to be better and smarter. Different perspectives on quality and business practices may provoke conversations in your workplace that lead to new and better ways of doing things. So we’re reaching out to our network of experts and asking for their perspectives …read more »

ARE YOU BEING SERVED?

For those of a certain demographic, this title will conjure up a British television sitcom based in Grace Brothers Department Store. But perhaps you heard those words just today, when you went into a clothing store or supermarket. In last week’s article, we examined the theories of three quality thinkers – Deming, Juran and Crosby. …read more »

Document control 101

In our previous article we looked at documents and in particular, what makes good ones. Good documentation forms the essential guidelines for operations in your lab. But your documentation system isn’t just a ‘set and forget’. Documents require reviewing, updating and managing to ensure they’re accurate, up-to-date, and available. And that’s where a document control …read more »

Things we’ve learned in 2020

Every year we see examples of the best and the worst of humans. There are always protests, political unrest, wildfires, and catastrophes on a global scale. But in 2020, this was multiplied by COVID.   We were thrown together in our fear. We were kept apart in grief. And the world as we knew it, …read more »

Risky Business – risk management for labs

We know that businesses often walk a tightrope between what must be done and what’s possible with the tools and resources they have available. This includes implementing risk management processes. Labs face a particular set of challenges with compliance and maintaining accreditation while still remaining competitive and viable. We’ve put together this list of hints …read more »

3 ways measurement help us to get around

  It’s a nice, sunny Sunday afternoon and you’ve decided to take a drive. So you hop in your car and off you go. But I bet you’ve never given a thought to how metrology helps you do this.   Let’s take the physical car itself Your car is made so that it can actually …read more »