written by Maree Stuart As we head into the silly season we are delighted to present: The MAS Management Systems 12 Days of a Lab Christmas! On the eighth day of Christmas, two of our key staff resigned To paraphrase Oscar Wilde, losing one key staff member is a misfortune, to lose two looks like carelessness. …read more »
written by Maree Stuart As we head into the silly season, we’re delighted to present: The MAS Management Systems 12 Days of a Lab Christmas! On the third day of Christmas, our Quality Manager discovered the benefits of a thorough root cause analysis. In an ideal world, everything would run smoothly with only very small bumps …read more »
Let’s say something goes wrong in your lab, like that QC fails on your least favourite test. Nobody likes mistakes, but you go ahead and fix it because it’s the right thing to do. Problem solved! And then a week later, the same thing happens again. And then again. Correcting the problem is now just …read more »
It’s Friday morning and as you walk out of your front door, you look up and think what a beautiful day it is. The overnight rain has left the air crisp and fresh. Stepping out onto the path, your foot slips on wet leaves and you feel yourself falling. You put your hand out to …read more »
We know you’re busy. For business owners or managers, there’s always plenty of juggling to be done. And with Covid restrictions thrown into the mix, you’d be forgiven for thinking that keeping an Accreditation Body happy is the last thing on your mind! However, we also know that keeping your business processes and procedures up …read more »
We’ve written previously about root cause analysis and just how important it is for your quality system. Root cause analysis (RCA) is about problem solving – sort of like CSI for your quality system. As you get better at performing RCA, your process will be less reactive and more proactive, leading to improvements in your …read more »
There are some things you never want to hear. Words like “uh oh” from your hairdresser when they’re standing behind you during a haircut. Or “I’ve never seen THAT before” when your doctor is looking at an x-ray. Or perhaps a guilty-looking family member asking, “How much did you like that (extremely valuable fragile item) …read more »
In an ideal world, everything would run smoothly with only very small bumps in the road – enough to keep us interested but not enough to cause major headaches. However, as we all know, the world is seldom ideal. We all have ways to deal with problems that arise in our personal lives. But what …read more »