quality management

NATA accreditation – do you really need it? 

We all know that lab owners and managers have plenty to do and lots to think about. Juggling the daily needs of the business can be enough to fill your day. Setting aside time to make long term plans feels like a luxury you can’t afford. So perhaps you’ve been thinking that if you didn’t …read more »

5 steps to risk management success

No doubt you’ve read through the ISO/IEC 17025 standards plenty of times and you’ve seen an increased emphasis on risk-based thinking. We’ve written articles previously about risk management and discussed how the requirements need you to look at risks in a more formalised and strategic way. Since it’s not prescribed HOW this should happen, some …read more »

Management reviews – are you doing them properly?

Once you’ve completed your assessment visit, you may feel like you can take a deep breath and rest on your laurels for a while. And this is absolutely true. You certainly can do this. For at least a couple of hours. Because once you’ve waved goodbye to your NATA assessment team and closed the door, …read more »

Making your internal audits meaningful not mediocre

Evidence of auditing has been discovered dating from the fourth millennium BC. Scribes in Mesopotamia kept records on clay tablets, some of which showed tiny marks beside the figures. These dots, ticks and circles indicate that checking of the records had been done. While we still use tablets today, generally they’re the electronic kind (if …read more »

Show me the records!

At MAS, we’ve been part of and carried out hundreds of NATA assessments. It doesn’t take long before you start to see a pattern. You begin to see the same issues emerging and learn just where a lab is going to come unstuck. Labs know that preparing for their assessment is critical. But labs are …read more »

The Star Wars guide to good practice in a lab

There so much ‘stuff’ that goes on in a lab. People are busy, they’ve got important jobs to do. And all these questions and requirements about compliance and needing information and good practice! Honestly, what’s the point? That’s why you need information from someone who has presence. Someone with authority and The Force to back …read more »

5 TOP TIPS for presenting Measurement Uncertainty

Eccentric business owners. Cantankerous managers. Agitated lab staff. Confused clients. As consultants, we’ve seen it all (well most of it anyway…). However, by far the most consistent issue we’ve come across is confusion about measurement uncertainty (MU). Often, a business will approach us after an accreditation body (AB) such as NATA has rejected their MU …read more »

How to keep NATA happy

We know you’re busy. For business owners or managers, there’s always plenty of juggling to be done. And with Covid restrictions thrown into the mix, you’d be forgiven for thinking that keeping an Accreditation Body happy is the last thing on your mind! However, we also know that keeping your business processes and procedures up …read more »

The role of perverse incentives

During the time of British rule in India, the government became concerned about the number of cobras in Delhi. To reduce this problem, the government offered a bounty for every dead cobra and initially, the program was wildly successful. Large numbers of snakes were killed for the reward and the government took a moment to …read more »

Preparing for your assessment

You’ve received the notification. Your assessment is coming up in two weeks and the team will be arriving at 8:30am on the day. Deep cleansing breaths. With a bit of preparation, assessment day may not be a breeze, but you’ll definitely feel in control. Being prepared shows your assessment team that your organisation is professional …read more »

Shhh it’s a secret – confidentiality in the lab

We’ve all heard the expression knowledge is power. In the hands of cybercriminals, knowledge is also big business. In a lab setting, it’s understood that keeping information safe and secure is in the best interests of clients and your business. If you hold accreditation or certification, it’s also a requirement of the standard. ISO standards …read more »

World first accreditation for Vecta!

It took a river of coffee, reams of paper and four years of hard work but in March 2021, Vecta Pty Ltd were delighted to finally be granted accreditation to ISO/IEC 17025! The accredited electrical test methods are in Passive RF and Microwave Devices; intermodulation level measurement (PIM); Return Loss (uniformity of impedance) and Insertion …read more »

5 powerful ways a consultant can help your business

How many times have you heard the expression ‘two heads are better than one’? Or heard someone bemoan the fact that they could do with an extra pair of hands. By using a business consultant, you can add an extra brain and another pair of hands without getting bogged down in the process of a …read more »

A trio of quality thinkers

Anyone who has ever been involved in quality or project management would have heard the names Deming, Juran and Crosby. Their contributions have had long lasting ramifications and made us all think differently about what quality is, what it means and how to achieve it. We’ll be running a series of articles all about quality …read more »

Design your Lab to be Future-Ready!

In my work, I come across lots of laboratories wanting to improve the design and space in which they work. Let’s face it, improvement is not just about documents! Where do you go to get some professional advice on this important improvement project? ‘Laboratory Architect’ is a very niche profession. It makes sense though – …read more »

3 ways measurement help us to get around

  It’s a nice, sunny Sunday afternoon and you’ve decided to take a drive. So you hop in your car and off you go. But I bet you’ve never given a thought to how metrology helps you do this.   Let’s take the physical car itself Your car is made so that it can actually …read more »

The truth is out there

Our social media feeds are filling up with the doom and gloom of celebrities and musicians we lost in 2016. The world has also experienced some tumultuous events through the likes of Brexit, Trump and the long-running war in Syria. But it’s been a great year for science, with some important discoveries and insights into …read more »