ISO 17025

How to keep NATA happy

We know you’re busy. For business owners or managers, there’s always plenty of juggling to be done. And with Covid restrictions thrown into the mix, you’d be forgiven for thinking that keeping an Accreditation Body happy is the last thing on your mind! However, we also know that keeping your business processes and procedures up …read more »

The role of perverse incentives

During the time of British rule in India, the government became concerned about the number of cobras in Delhi. To reduce this problem, the government offered a bounty for every dead cobra and initially, the program was wildly successful. Large numbers of snakes were killed for the reward and the government took a moment to …read more »

Preparing for your assessment

You’ve received the notification. Your assessment is coming up in two weeks and the team will be arriving at 8:30am on the day. Deep cleansing breaths. With a bit of preparation, assessment day may not be a breeze, but you’ll definitely feel in control. Being prepared shows your assessment team that your organisation is professional …read more »

NEW (FINANCIAL) YEAR RESOLUTIONS

Happy New Year!! While a new financial year probably won’t see you popping champagne and singing Auld Lang Syne (unless you moonlight as an Accountant) it’s still an important time of year. For those very organised folks who regularly scan and file their receipts and make notes about expenses, end of financial year tax returns …read more »

Changing your mind about risk management

“Opportunity and risk come in pairs” Bangambiki Habyarimana, The Great Pearl of Wisdom Risk isn’t a chore to wade through a few times a year. As the quote above says, it can be something positive and goes hand-in-hand with opportunities. Many different companies share similar risks, like a poor economic outlook over the short-term (well, …read more »

Solving your communication breakdown

Quality communication: A recent article in the Sydney Morning Herald highlighted the plight of the critically endangered regent honeyeater. It seems that the male birds are either forgetting their birdsong, singing an abbreviated version, or beginning to mimic the songs of other birds. Since the females don’t recognise these songs they’re not matching with males. …read more »

The road to high performance in sustainability

We believe in seeking out information and ideas that will support your business to be better and smarter. Different perspectives on quality and business practices may provoke conversations in your workplace that lead to new and better ways of doing things. So we’re reaching out to our network of experts and asking for their perspectives …read more »

How did THAT happen??

There are some things you never want to hear. Words like “uh oh” from your hairdresser when they’re standing behind you during a haircut. Or “I’ve never seen THAT before” when your doctor is looking at an x-ray. Or perhaps a guilty-looking family member asking, “How much did you like that (extremely valuable fragile item) …read more »

The 5 whys of ISO/IEC 17025

As any accredited lab will know, understanding ISO/IEC 17025 is a critical part of how your lab operates. From developing your quality manual to sending out reports to your customers, the process is clearly defined, simple to follow and easy to implement. Right? Well…judging by the number of ‘help with ISO/IEC 17025 courses’ available, maybe …read more »

Why should you pay for online training courses?

It seems that everyone is a training expert these days. In fact, with so many free online training courses available, you’re probably asking yourself ‘Why should I pay for online training courses?’ Well, here are 6 reasons: It’s convenient We like to find the easy road, the path of least resistance. Fast food, quick service, …read more »

Risky Business – risk management for labs

We know that businesses often walk a tightrope between what must be done and what’s possible with the tools and resources they have available. This includes implementing risk management processes. Labs face a particular set of challenges with compliance and maintaining accreditation while still remaining competitive and viable. We’ve put together this list of hints …read more »

November is NATA’s cutoff for ISO/IEC 17025:2017 transition – are you ready?

November 2020 marks NATA’s cutoff for transition to ISO/IEC 17025:2017. While the majority of labs have made alterations to their processes, it seems timely to re-visit what changed in this version. Many organisations  base their business decisions on information and results provided by laboratories. It is critical that the sampling, testing and calibration activities carried out …read more »

Corrective action under the microscope

Are your laboratory’s problems prone to re-surface over and over again? Are you spending most of your valuable time and resources tackling a recurring problem in preparation for an audit? You may be convinced that your answers are ‘THE’ solutions to the problems identified in your lab. But perhaps it’s time you took a closer …read more »

ISO 17025:2017 transitions made easy

  ISO 17025:2017. You can see it looming ahead of you. You vaguely know that there’s some change you have to grapple with. Or you might have already been through an assessment to the new standard. The question is, how do you conquer the NATA ISO 17025:2017 beast? You know, the Titanic hit the iceberg not …read more »